WHAT IS THE SHIPPING POLICY?
LIMITED EDITION PRINTS are custom made and shipped from 1-30 business days from the date of order.
| ORDER TYPE | PRODUCTION TIME | STANDARD SHIPPING | |||
| Cotton Rag Prints (shipped flat) | 14 Business. Days | 3-5+ Business days* | |||
| Metal Prints (framed and unframed) | 21-30 Business Days | 3-5+ Business days* | |||
| Cotton Rag Prints, Matted & Frame Presentations | 21-30 Business Days | 3-5+ Business days* | |||
| Business Days are Mon-Fri, For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping. Please allow additional days if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. | |||||
HOW MUCH DOES THE SHIPPING COST?
Shipping is FREE to the 48 contiguous states. Shipments to Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands and International countries are subject to supplemental shipping fees to be determined and approved by purchaser prior to production.
WHEN WILL I RECEIVE MY ORDER?
We do our best to ensure your order arrives in a timely manner. A tracking number will be email when your order has been shipped.
SHIPPING TO CANADA/INTERNATIONAL/APO/FPO ADDRESSES?
Yes. Additional charges apply. Items will be shipped USPS Priority International or FedEx.
RETURNS/EXCHANGES/REFUNDS?
We will provide a replacement orders at no charge for orders damaged in shipping with the return of the order by our shippping label. We do not provide refunds based on customer preference.
CAN I CANCEL MY ORDER?
Unless your order has gone into production, you may cancel or change it.
RETURN PROCESS?
For a replacement of orders, please contact us at Jennifer@JenniferDeane.com.
HOW CAN I KEEP UP WITH NEW WORK?
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